work culture

Tips for a successful interview from our HR team

Be fully prepared to nail your Influx interview with these tips from our Human Resources team!
Case Study

Manly Bands case study: 24/7 support and sales, two-minute live chat response times

Influx delivers 24/7 support and sales with 5 minute response times for this eCommerce business running on Shopify.
customer support

Gorgias help desk spotlight

Everything you need to know about the Gorgias help desk including features, benefits, and helpful hacks!
customer support

What is help desk support?

Having support managing your help desk is essential for any business to be able to provide great customer service. Find out more about help desk support!
work culture

5 tips to motivate your team during the holidays

Avoid the holiday slump with these 5 tips to keep your team in a productive workflow!
tips and tutorials

7 ways to optimize your website for the holidays

The holiday season brings increased traffic to your website. Make sure your site is optimized with these seven tips to leverage sales.
tips and tutorials

Top ten Black Friday marketing strategies

Black Friday is the biggest day of the calendar year for eCommerce businesses. Find out how to maximize sales this year with our Black Friday marketing strategies & ideas.
resources and guides

The only customer support guide you need

All the essential information to provide an unmatched customer experience.
tips and tutorials

6 ways to personalize support to improve CX

Personalization helps drive repeat sales and satisfy consumer expectations. Add these 6 simple personalization methods to support to improve your CX!