business operations

7 cost-cutting strategies that maintain quality

Read these seven strategies to reduce business expenses while maintaining quality!
business operations

7 essential elements in business strategy

Your business strategy is your roadmap for decision-making. Learn about the evolution of business strategy and the essential elements you need!
best practices

CRM software best practices

Use these eight best practices to keep your CRM software performing at a pinnacle!
customer experience

5 tips to improve CX and meet consumer demand

Elevate the customer experience with these five tips that keep your business competitive and adapting to consumer demand.
customer experience

CX News Now: The latest in customer experience

Get customer experience news, helpful tips/tricks, curated articles, and fresh industry insights straight to your inbox.
resources and guides

A 2023 guide to live chat support

Master the art of live chat communication with our comprehensive guide!
Case Study

Full Focus case study: Reduced 48hr response time by 6x while growing 300+%

Read how Full Focus partnered with Influx to get on top of the backlog and grow 300+% .
business operations

15 business growth strategies

There are many different ways to grow a business. Read through our list of 15 strategies explained simply to find the right option for you!
customer support

8 ways to build a budget-friendly customer support team

Build a skilled customer support team, and a loyal customer base will follow. Read more to create a budget-friendly support team!