customer support

Different types of customer support

Excellent customer support is essential for customer retention and acquisition. Learn how to grow your support team today!
resources and guides

8 ways to boost social media marketing success

Use these 8 tips to grow your brand visibility and better connect with your audience on social media.
business operations

Hiring vs. outsourcing

Before deciding whether to hire or outsource, weighing the pros and cons is crucial to make the most informed decision.
business operations

7 cost-cutting strategies that maintain quality

Read these seven strategies to reduce business expenses while maintaining quality!
business operations

7 essential elements in business strategy

Your business strategy is your roadmap for decision-making. Learn about the evolution of business strategy and the essential elements you need!
best practices

CRM software best practices

Use these eight best practices to keep your CRM software performing at a pinnacle!
customer experience

5 tips to improve CX and meet consumer demand

Elevate the customer experience with these five tips that keep your business competitive and adapting to consumer demand.
customer experience

CX News Now: The latest in customer experience

Get customer experience news, helpful tips/tricks, curated articles, and fresh industry insights straight to your inbox.
resources and guides

A 2023 guide to live chat support

Master the art of live chat communication with our comprehensive guide!