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CX Excellence Building rapport for customer support success Strengthening soft skills is at the root of efficient communication. Learn from our enterprise training expert on building rapport for support success.

Growth 7 reasons every sales team should have sales assistants Sales teams play a crucial role in driving revenue and achieving business goals. To supercharge performance, consider the invaluable addition of sales assistants.

CX Excellence Building or scaling a customer support team Excellent customer support is essential for customer retention and acquisition. Learn how to grow your support team today!

Growth The role of social media presence for businesses Use these 8 tips to grow your brand visibility and better connect with your audience on social media.

Growth How to cut business costs without lowering quality Read these seven strategies to reduce business expenses while maintaining quality!

Growth The evolution of business strategy; what matters now? Your business strategy is your roadmap for decision-making. Learn about the evolution of business strategy and the essential elements you need.

Growth 8 CRM software best practices Use these eight best practices to keep your CRM software performing at a pinnacle!

CX Excellence Adapting to consumer demand for great CX Elevate the customer experience with these five tips that keep your business competitive and adapting to consumer demand.

CX Excellence CX News Now: Influx’s curated customer experience newsletter Get customer experience news, helpful tips/tricks, curated articles, and fresh industry insights straight to your inbox.

CX Excellence The complete guide to live chat support Master the art of live chat communication with our comprehensive guide!

Growth 15 types of business growth explained There are many different ways to grow a business. Read through our list of 15 strategies explained simply to find the right option for you!

CX Excellence How to build a great CX/support team on a budget Build a skilled customer support team, and a loyal customer base will follow. Read more to create a budget-friendly support team!