Help Scout help desk spotlight
Check out the overview of the Help Scout platform including SaaS solution features, automation capabilities, and search functionality.
Gorgias tips for a successful Black Friday and Cyber Monday
Be prepared for Black Friday/Cyber Monday with these helpful tips from our partners over at Gorgias!
6 simple ways to cut eCommerce costs
Reduce frequent eCommerce costs with these 6 practical tips!
Zendesk help desk spotlight
Read up on the Zendesk customer support platform including top features, integrations, and some helpful tips!
Bearpaw case study: 100% customer support for 2x seasonal ticket spikes
See how Bearpaw works with Influx to handle 2x seasonal spikes for email, live chat, and voice with 91% CSAT.
Customer feedback loop 101
A successful feedback loop takes user feedback and makes revisions for a better customer experience. Learn the five stages!
5 ways to increase customer lifetime value
Encourage long-lasting relationships with customers by calculating customer lifetime value and using these tips to improve CX.
Tips for a successful interview from our HR team
Be fully prepared to nail your Influx interview with these tips from our Human Resources team!
Manly Bands case study: 24/7 support and sales, two-minute live chat response times
Influx delivers 24/7 support and sales with 5 minute response times for this eCommerce business running on Shopify.
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