We caught up with Andi Ancheta, VP of customer support at Karbon, Emily Howman, customer service manager at Biteable, and Natalie Fockel, director of customer experience at Michael Hyatt & Company to chat through how they each partner with Influx to deliver their customer support experience globally.
Each brand a very different type of business (SaaS, eComm, Startup) looking to deliver unique support experiences (after hours, live chat, Support as a Service, dedicated agents…)!
We took those three conversations and packaged them up into one neat 2-minute video for you to watch. Enjoy :-)
To read more from our clients, check out our case studies. Or if you’re ready to see how Influx can help you scale your customer support experience - chat with our team to find out more!
