Customer support, simplified – hear from three successful brands working with Influx

Photo of Lucy Jasper
by   Lucy Jasper

We caught up with Andi Ancheta, VP of customer support at Karbon, Emily Howman, customer service manager at Biteable, and Natalie Fockel, director of customer experience at Michael Hyatt & Company to chat through how they each partner with Influx to deliver their customer support experience globally.

Each brand a very different type of business (SaaS, eComm, Startup) looking to deliver unique support experiences (after hours, live chat, Support as a Service, dedicated agents…)!

We took those three conversations and packaged them up into one neat 2-minute video for you to watch. Enjoy :-) 


To read more from our clients, check out our case studies. Or if you’re ready to see how Influx can help you scale your customer support experience - chat with our team to find out more! 

About the author

Photo of Lucy Jasper

Lucy Jasper

Lucy works at Influx. When she isn’t waxing poetic (or figuring out how to use that particular phrase in a sentence), she is probably setting unattainable health goals or grocery shopping.