Scale up for the holidays with brand-first
customer support
Need agents for the holiday season? Launch a pre-trained, fully-managed support team in 1 week. Flexible scalability with on demand agents on month to month plans.
Brands that trust Influx to scale their support
Built for growth
Brand-first service excellence
Extend your in-house team with a support operation that’s trained to live and breathe your brand voice. Manage your inbox with dedicated teams trained to respond to customers exactly as you would.
See how Blenders built a team with Influx to effectively learn their brand voice and unique style.
Atika, Customer Support, 3 yrs with Influx
Launch in 1 week
Launch fast with confidence
With 1000+ support experts and managers around the world (and comprehensive brand training), Influx.com is ready to launch as soon as you are.
See how 99designs partnered with Influx to create an on-brand support team with consistent culture, standards, and performance.
Daniel, Dpt. Delivery Manager, 6 yrs with Influx
Improves automatically
Management and training included
Through three levels of management we get to know your organisation inside out. From training to QA, all teams are fully managed by us – so you can 2x your team without compromising quality.
Ready to learn more? Get in touch →
Operational flexibility
Fast, flexible and affordable
Choose your coverage and build your team based on your current business needs. Flex up and down as needed with operational flexibility. Scale easily with simple month to month pricing and no lock-in contracts.
Ready to learn more? Get in touch →
Exceptional CX aligned with your business
Blenders partnered with Influx to deliver speed, flexible and scale to their support operation while maintaining their standards and vibe. 6 years later, we’re still loyal partners through all their growth, and one big acquisition!
See how other brands work with Influx - a trusted partner for growth and operations.
Case studies
See how companies work with Influx to deliver flexibility and scale.
3,200~ tickets per month with scale-up capacity for seasonal spikes
Voice and digital agents handle 2,900+ conversations per month with 17% reduction in first response time
Seasonal scale-up coverage for 2800+ ticket backlog while maintaining 92%+ CSAT
Read more client testimonials or case studies
Ready to get started?
Make your business fast, flexible and ready for anything with experienced 24/7 teams in a simple month to month format.
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support