Fully managed call centers

Influx provides a fully managed call center operation, available on demand, 24/7.

Training, management and QA included. Always on, always flexible, with month to month pricing.

Stay flexible during every stage of growth, with teams that grow with you.

TRUSTED FROM STARTUPS TO ENTERPRISE
FAST RESPONSES

“Partnering with Influx has been a game changer!”

Laurin Thompkin, Head of Customer Support at CASELY

See how CASELY partnered with Influx to improve response time by 10x while growing 16,594% over 3 years.

GROW FAST

Built for fast-growing businesses

Your business needs support that can keep up with today’s fast-paced market. Influx’s call center services are designed specifically for rapidly scaling businesses, offering the flexibility and reliability you need as you expand.

Ana, Customer Support, 3 yrs with Influx

FULLY MANAGED

Managed call center solution

Focus on what you do best - growing your business - while we handle your customer interactions. Influx’s managed call center solution provides the expertise and infrastructure, so you can provide the exceptional service your customers deserve.

Daniel, Dpt. Delivery Manager, 7 yrs with Influx

FLEXIBLE

Scale up or down, anytime

We understand that your business needs can change overnight. With Influx, you’re never locked into a one-size-fits-all solution; you have the freedom to adapt, ensuring your customer service is always just the right size.

Gabriel, Recruiter, 4 yrs with Influx

GLOBAL TEAMS

Transparent reporting and insights

Influx provides you with actionable insights into performance metrics, CSAT, and agent efficiency, so you can make informed decisions that drive continuous improvement. You’re always in the loop, with the data you need to succeed.

Lara, Customer Support, 3 yrs with Influx

Why Influx?

Seamless integration

Influx adapts to your current systems, amplifying your existing processes. See all of our integrations.

24/7 coverage

Support your customers at any time of day, no matter where they are with our global network of support agents.

Fully managed

Enjoy continuous improvement from your support team with fully managed customer support with Influx.

Case studies

See how companies work with Influx to deliver flexibility and scale.

Voice and digital agents handle 2,900+ conversations per month with 17% reduction in first response time
6 dedicated agents handle 100% customer support for email, live chat, and voice
26 fully managed agents across 4 regions achieve 93% CSAT in 5 languages
Dedicated agents enable internal team to focus on the business during 142% growth
24/7 support and burst coverage for 20,000 tickets via 30 dedicated agents

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.