Fully managed customer support

Influx provides a complete customer support operation. The best agents working for you, 24/7.

Training, management and QA included. Always on, always flexible, with month to month pricing.

Need scale? See how this team handles 8,000 messages per week with 94% CSAT.

Trusted CX partner for brands - from startup to scale

Lara, Customer Support, 3 yrs with Influx

Customer support, your way

When it comes to customer support, one size doesn’t fit all. Influx understands this, providing a flexible service that adapts to your specific needs and systems - month to month. We don’t just support; we enhance and grow with your business, taking your established processes and scaling them, while continuously improving with localized management.

Gabriel, Recruiter, 4 yrs with Influx

Service excellence, elevated

Influx teams deliver both Level 1 and Level 2 support, ensuring every customer interaction is resolved quickly and accurately. Level 1 agents handle the high-volume, transactional requests, while Level 2 agents step in for complex workflows or escalations. Supported by a team lead, this structure provides both 24/7 coverage and ‘no excuses’ resolution capability.

Ana, Customer Support, 3 yrs with Influx

Global coverage, ready to scale

Dedicated support teams operate in localized time zones, delivering fast, context-rich responses that feel like an extension of your brand. Backed by a team lead who ensures quality and drives ongoing improvements, your support operation becomes both highly reliable and easily scalable - with month to month pricing.

Atika, Customer Support, 4 yrs with Influx

Launch fast with confidence

With 1000+ support experts and managers around the world (and comprehensive brand training), Influx.com is ready to launch as soon as you are.

See how 99designs partnered with Influx to create an on-brand support team with consistent culture, standards, and performance.

Read the case study →

Global CX for customer-first brands

Fast, flexible & scalable support that’s always on-brand.

“Influx has been a fantastic partner. We’ve been able to scale our service without sacrificing quality.”

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Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

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Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

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The #1 health app helping people become their best selves.

See our case studies →

Testimonial Visual

“Influx has been a fantastic partner. We’ve been able to scale our service without sacrificing quality.”

Testimonial Visual

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Testimonial Visual

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

Testimonial Visual

The #1 health app helping people become their best selves.

See our case studies →

Testimonial Visual
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Why Influx?

Brand alignment

Our agents become your brand ambassadors. We speak your language and reflect your company’s values.

Proven experience

Trust in our proven track record. We bring years of experience to deliver consistently exceptional service.

Seamless integration

Influx adapts to your current systems, amplifying your existing processes. See all of our integrations.

Case studies

See how companies work with Influx to deliver flexibility and scale.

24/7 coverage from 76 agents achieve 49% reduction in first response time
100% customer support in 6 languages across 7 platforms for complete end-to-end support
After-hours coverage with dedicated agents for 142% ticket increase via live chat and email
24/7 email and live chat support achieve 94% CSAT with social media experts
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.