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Influx
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Call center services

Dedicated agents who pick up, call back and close. 24/7 across the Americas, Europe and APAC, sized to your call volume and billed month to month.

  • 94% CSAT at 8,000 calls a week
  • <30 sec Average wait at peak
  • 10x Fewer abandoned calls

Trusted call center partner for growing brands

Start with 1 agent or a team of 30+. Flex up or down anytime.

  • 100X Hospitality
  • Bearpaw (in_service 2021)
  • Baumer Technologies (in_service 2022)
  • Autopilot
  • AstroPay
  • Asana Rebel - formatted - black
  • Arkestro
  • Antlion Audio
  • Animalhouse (in_service 2021)
  • Amber (in_service 2023)
  • AKKO (in_service 2021)
  • Clipboard (in_service 2021)

24/7 follow the sun

Localized nearshore talent that matches your customers’ time zones. Your agents handle your calls only, with no pooled lines or shared queues. Live in 1 week.

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Multilingual

Multilingual agents cover more markets without adding vendors. Add languages as you grow, billed month to month.

See how we support every channel.

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Top 1% talent

Vetted from the top of the applicant pool and dedicated to your brand alone, so callers always hear a voice they recognize. No lock-in.

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Your always-on call center

One dedicated team for every call your business makes and takes.

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  • Inbound

    Orders, questions, support, and escalations answered live.

  • Outbound

    Callbacks, follow-ups, and selling on the phone in real time.

  • Peak and after-hours

    Extra agents for seasonal rushes and the hours your in-house team is dark.

  • Extra coverage

    We pick up what your team can’t, recovering 100% of missed calls.

Launch with Influx

No setup fee and no drawn-out onboarding. We source, vet and place your agents, with kick-off 7 days after you sign.

  1. Step 01

    Tell us your volume

    Share your call patterns, channels, and the targets that matter.

  2. Step 02

    We source and vet

    Dedicated agents picked for your account, ready to start.

  3. Step 03

    Launch in 7 days

    Phones covered. Scale up or down month to month any time.

Start building your team

You're in good company

"Influx has been a genuine life changer for our business. When travel demand rebounded rapidly after the pandemic we simply wouldn’t have been able to scale or support our passengers and suppliers without them."

Anna Perez Customer Service Manager · Suntransfers
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  • "The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships."

    Thomas James Worrall Technical Engineer & Global Support Lead · QSIC

  • "Influx's ability to outperform even office based BPOs, despite operating remotely, speaks volumes about their capabilities. It is evident that they take their commitment to our success seriously, consistently delivering results that not only meet but often exceed expectations."

    Yousef Ahmad Customer Support Manager · Clipboard Health
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  • “Influx consistently delivers for Reset Smile - even under pressure. When call volume surged to 160 calls a day, their team ensured every missed call was returned and every customer supported. They also proactively helped us clear ‘on hold’ cases by personally guiding customers through missing documentation over the phone."

    Justin Marks CEO & Founder · ResetSmilie
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Scale phone support with fully managed call center teams built for quality, flexibility, and growth.

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