WordPress support
Support as a Service for WordPress themes and plugins. Flexible and scalable customer support, 24x7.
#1 on demand partner for global CX teams
Trusted by startups to enterprise across 750+ brands since 2013. Nearshore service model. Monthly pricing.
Multi-award winning cleaning brand. Over 100,000 5 star reviews.
See the 5 star reviews →
The #1 health app helping people become their best selves.
See our YAZIO case study →
Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.
What our clients say →
Six brands, one streamlined customer service solution.
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Premium fashion achieves global growth.
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Blenders scales 24/7, globally with Influx
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Linktree partnered with Influx to make CX simple & fast with 93% CSAT.
See our Linktree case study →
Fast, on-brand support to major global sporting events.
How we help SaaS & tech →
24/7 multilingual support driving 5-Star reviews globally
Read Sunstransfers case study →
ResetSmile optimizes customer support with Influx
Read the case study →
Multi-award winning cleaning brand. Over 100,000 5 star reviews.
See the 5 star reviews →
The #1 health app helping people become their best selves.
See our YAZIO case study →
Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.
What our clients say →
Six brands, one streamlined customer service solution.
Read the case study →
Premium fashion achieves global growth.
Read the case study →
Blenders scales 24/7, globally with Influx
Read the case study →
Linktree partnered with Influx to make CX simple & fast with 93% CSAT.
See our Linktree case study →
Fast, on-brand support to major global sporting events.
How we help SaaS & tech →
24/7 multilingual support driving 5-Star reviews globally
Read Sunstransfers case study →
ResetSmile optimizes customer support with Influx
Read the case study →
Stephanie, Customer Support, 3 yrs with Influx
Complete WordPress support on demand
We provide a complete support operation on demand. This means that we handle all of the agent management, training and coverage to provide 24/7 support. Many WordPress clients have at least six agents working on their account at the same time, plus managers.
Natisha, Voice of Client Director, 8 yrs with Influx
Multichannel support
If your help desk connects to a channel, we can support it. This means we can talk to your customers on Facebook, in-app chat and more. We can also support the comment pages on ThemeForest and CodeCanyon.
Lara, Customer Support, 4 yrs with Influx
Scalable coverage with elastic pricing
We charge per response using elastic monthly pricing. This means you pay each month based on your support volume and not based on a fixed head count. As volume goes up - usually at the beginning of the year, or if you launch a new product or update - we can handle extra volume. As your volume goes down - usually around the holidays or weekends - you still only pay for output.
Case studies
See how companies work with Influx to deliver flexibility and scale.
Read more client testimonials or case studies
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.