WordPress support

Support as a Service for WordPress themes and plugins. Flexible and scalable customer support, 24x7.

#1 on demand partner for global CX teams

Trusted by startups to enterprise across 750+ brands since 2013. Nearshore service model. Monthly pricing.

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

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The #1 health app helping people become their best selves.

See our YAZIO case study →

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Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

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Six brands, one streamlined customer service solution.

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Premium fashion achieves global growth.

Read the case study →

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Blenders scales 24/7, globally with Influx

Read the case study →

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Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

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Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

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24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

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ResetSmile optimizes customer support with Influx

Read the case study →

Testimonial Visual

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

Testimonial Visual

The #1 health app helping people become their best selves.

See our YAZIO case study →

Testimonial Visual

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Testimonial Visual

Six brands, one streamlined customer service solution.

Read the case study →

Testimonial Visual

Premium fashion achieves global growth.

Read the case study →

Testimonial Visual

Blenders scales 24/7, globally with Influx

Read the case study →

Testimonial Visual

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Testimonial Visual

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

Testimonial Visual

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

Testimonial Visual

ResetSmile optimizes customer support with Influx

Read the case study →

Testimonial Visual
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Stephanie, Customer Support, 3 yrs with Influx

Complete WordPress support on demand

We provide a complete support operation on demand. This means that we handle all of the agent management, training and coverage to provide 24/7 support. Many WordPress clients have at least six agents working on their account at the same time, plus managers.

Natisha, Voice of Client Director, 8 yrs with Influx

Multichannel support

If your help desk connects to a channel, we can support it. This means we can talk to your customers on Facebook, in-app chat and more. We can also support the comment pages on ThemeForest and CodeCanyon.

Lara, Customer Support, 4 yrs with Influx

Scalable coverage with elastic pricing

We charge per response using elastic monthly pricing. This means you pay each month based on your support volume and not based on a fixed head count. As volume goes up - usually at the beginning of the year, or if you launch a new product or update - we can handle extra volume. As your volume goes down - usually around the holidays or weekends - you still only pay for output.

Case studies

See how companies work with Influx to deliver flexibility and scale.

From Germany to 150 countries and 20 languages with 94% CSAT
24/7 multilingual omnichannel support
Email and live chat support for 40% after hours ticket volume and back office support

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.