WordPress support for themes and plugins

24x7 support as a service

Get a quote

Or Sign up to get started.

Icon 24@2x 3e034461ef01c0e66709e87c34417bae96a2be6b85363d831761ac2eb30941ac

Complete WordPress support on demand

We provide a complete support operation on demand. This means that we handle all of the agent management, training and coverage to provide 24/7 support. Many WordPress clients have at least six agents working on their account at the same time, plus managers.


Icon comment@2x 1f10fda3fa269c075e355c9edc7bd49d391d07fa7ab825dbb1517c378396f99a

Multichannel support

If your help desk connects to a channel, we can support it. This means we can talk to your customers on Facebook, in-app chat and more. We can also support the comment pages on ThemeForest and CodeCanyon.


Icon growth@2x a69587d1e401576a970c9355f219930cd682b6178ffc1248c5067e8c49f450e1

Scalable coverage with elastic pricing

We charge per response using elastic monthly pricing. This means you pay each month based on your support volume and not based on a fixed head count. As volume goes up - usually at the beginning of the year, or if you launch a new product or update - we can handle extra volume. As your volume goes down - usually around the holidays or weekends - you still only pay for output.

Sean corey 370b4dda7dd9a75631e06ca49e2a17478b74710e9f958e8805e0e63ccfa053e8
“Influx has been an incredible asset to our company. They worked hard to really learn our products and they delivered our customers with quality and timely support. They are the perfect solution for any company looking to free up some time by outsourcing their product support. Highly recommend!”
Sean Corey
Founder of TrueThemes and Karma Theme with 28,000+ Sales on ThemeForest

Some of our WordPress clients

Rymera 5e08e960c6744873d884560a2795aa59dc58ce4a8a3d23821ff601d80d9ca7cf Ux themes@2x 1d4e5bec297c9dc4054c522adf652136a16db67302c8cc331e329ef7396d5b07 Truethemes a51384958ef1e8f022b070c38d5910a89ff9f64770fac7340ab365c34c0230a9 Irontemplates 5f516eb6f12101c5084c64f075244463673e68129e7f96234c4b8317128fade5

Sound interesting? Get in touch with us to learn more.
Contact us