Preparing for the busy season? Smart.
Customers are shopping earlier than ever. Prepare now to support your customers throughout the holidays and beyond.
Scale your support with seasonal solutions
Flexible support teams designed to help grow your business.
Get ahead of backlog
Stay ahead of customer queries and resolve customer issues before they build up. Learn more.
Respond to customer questions faster with a support team that takes you around the clock.
No lock-in contracts
Deliver a flexible customer experience at scale with no lock-in contracts. Get started now.
Start in one week
We pre-train agents to work with new clients. Clear the inbox or launch a long term solution.
Head of Customer Support,
“My first year at CASELY was tough. We had just experienced a seriously high-growth holiday season and were finding it a challenge to respond to customers fast enough. Partnering with Influx has been a game changer! Within our first month ,we were able to reduce our response time from ~10hrs. to 1hr.
CASELY has grown 16,594% over the last 3 years – and having that extra layer of support has been instrumental in bringing our CX to the next level.”
The hidden cost of going it alone
of support leaders are finding it harder to recruit and retain high-quality talent right now.
of brands that outsource do so to reduce costs and get access to a team of experts.
of companies who made a bad hire reported an average of $14,900 in wasted money.
Get help with seasonal spikes
See how we scale with hundreds of high-growth businesses during the holidays.
Deliver high-quality, seasonal support at scale
Grow your support operation with fast, flexible solutions. 24/7 support teams working on-demand.