Seasonal customer support

Scale up your support ahead of the 2x ticket spike. Launch a support team in just one week, with flexible, pay as you go pricing.

We help high-growth brands like CASELY and Linktree with seasonal spikes.

#1 on demand partner for global CX teams

Trusted by startups to enterprise across 750+ brands since 2013. Nearshore service model. Monthly pricing.

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

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The #1 health app helping people become their best selves.

See our YAZIO case study →

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Six brands, one streamlined customer service solution.

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Premium fashion achieves global growth.

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Blenders scales 24/7, globally with Influx

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Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

ResetSmile optimizes customer support with Influx

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Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

The #1 health app helping people become their best selves.

See our YAZIO case study →

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Six brands, one streamlined customer service solution.

Read the case study →

Premium fashion achieves global growth.

Read the case study →

Blenders scales 24/7, globally with Influx

Read the case study →

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

ResetSmile optimizes customer support with Influx

Read the case study →

Flexible support operations, designed for seasonality

See the different ways flexible support teams can help grow your business.

Get ahead of backlog

Stay ahead of customer queries and resolve customer issues before they build up.

Go 24/7

Respond to customer questions faster with a support team that takes you 24/7.

No lock-in contracts

Deliver a flexible customer experience at scale with no lock-in contracts.

Ana, Customer Support, 4 yrs with Influx

Respond to customers faster

Stay ahead of customer queries and resolve customer issues before they build up. Whatever the volume, wherever the customer - our team connects directly with your helpdesk so you can respond quickly, even during seasons of scale.

To find out more, get in touch →

Daniel, Dpt. Delivery Manager, 8 yrs with Influx

Management and training included

Through three levels of management we get to know your organisation inside out. From training to QA, all teams are fully managed by us – so you can 2x your team without compromising quality.

Ready to learn more? Get in touch →

Lara, Customer Support, 4 yrs with Influx

Launch in 1 week

Start as early as next week with no lock-in contracts. with pre-trained CX professionals, 24/7 coverage and helpdesk integrations, we are ready to get going within a week.

Ready to launch now? Get in touch →

"My first year at CASELY was tough. We had just experienced a seriously high-growth holiday season and were finding it a challenge to respond to customers fast enough. Partnering with Influx has been a game changer! Within our first month ,we were able to reduce our response time from ~10hrs. to 1hr.

CASELY has grown 16,594% over the last 3 years – and having that extra layer of support has been instrumental in bringing our CX to the next level."

Laurin Thompkin

Head of Customer Support, CASELY

Read the case study →