Seasonal customer support

Scale up your support ahead of the 2x ticket spike. Launch a support team in just one week, with flexible, pay as you go pricing.

We help high-growth brands like CASELY and Linktree with seasonal spikes.


Flexible support operations, designed for seasonality

See the different ways flexible support teams can help grow your business.


Get ahead of backlog

Stay ahead of customer queries and resolve customer issues before they build up.


Go 24/7

Respond to customer questions faster with a support team that takes you 24/7.


No lock-in contracts

Deliver a flexible customer experience at scale with no lock-in contracts.


Start in one week

We pre-train agents to work with new clients. Clear the inbox or launch a long term solution.

respond faster

Respond to customers faster

Stay ahead of customer queries and resolve customer issues before they build up. Whatever the volume, wherever the customer - our team connects directly with your helpdesk so you can respond quickly, even during seasons of scale.

To find out more, get in touch →

Laurin Thompkin
Head of Customer Support, CASELY

“My first year at CASELY was tough. We had just experienced a seriously high-growth holiday season and were finding it a challenge to respond to customers fast enough. Partnering with Influx has been a game changer! Within our first month ,we were able to reduce our response time from ~10hrs. to 1hr.

CASELY has grown 16,594% over the last 3 years – and having that extra layer of support has been instrumental in bringing our CX to the next level.”

Read the case study →

Improve automatically

Management and training included

Through three levels of management we get to know your organisation inside out. From training to QA, all teams are fully managed by us – so you can 2x your team without compromising quality.

Ready to learn more? Get in touch →

Our results


Blenders achieved a 94% CSAT with Influx while handling 20,000 ticket seasonality burst.

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Classpass was able to resolve over 250,000 tickets in one month by partnering with Influx.

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Sendle stays flexible using Influx during 3x peaks, maintaining 1 hour response times.

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fast onboarding

Launch in 1 week

Start as early as next week with no lock-in contracts. with pre-trained CX professionals, 24/7 coverage and helpdesk integrations, we are ready to get going within a week.

Ready to launch now? Get in touch →

Case studies

See how hypergrowth brands work with Influx to deliver support at scale.

76 agents resolve 250,000+ tickets per month with 24/7 coverage, surpassing KPIs
24/7 dedicated support and burst coverage for 20,000 tickets via 30 agents
Building a remote support team with consistent culture, standards, and performance
24/7 omnichannel support with 2x burst coverage for scale up and burst capacity

Delivering a quality customer experience on brand and at scale

Blenders Eyewear partnered with Influx to delight their customers and grow their business fast.

Ready to try Influx? Contact sales →

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.