Your calls, answered
Answer every call, 24/7 without wait times. Hire part time or full time agents with simple, pay as you go pricing.
Agents trained to perfectly match your brand, available 24/7. How we learn about your business.
Trusted by brands around the world
Handle any conversation with a smile
Customer support
Answer questions professionally and resolve issues quickly. At Influx, every call is more than just an answer — it’s a tailored first impression.
Manage leads & enquiries
Respond to inbound demand in real time. Engage and verify leads before passing them to full-cycle sales reps.
Operations support
Add efficiency your business with Influx agents who help run your internal operations, co-ordinating between your internal staff, customers and vendors.
Managed Expertise
Management and training included
With Influx, get peace of mind. Every plan includes management and agent training as standard, ensuring our team evolves with your business. No added onboarding hassles, just consistent top-notch service, ready for your business’s growth.
Choose a plan that's right for you
Part time agent
A shared agent rostered for 40 hours, operative up to 4 hours a day. Voice and chat + management and training included.
- Up to 4 hours operative per day
- Rostered 5 days a week
- <2 min est. avg response time
- Shared with other clients
- No back office work
Full time agent
Get a dedicated agent working for you 40 hours a week and ensure a consistent brand voice, everytime.
- Always 8 hours operative per day
- Rostered 5 days a week
- <2 min est. avg response time
- Works for you only
- Back office work included
More solutions
Get started with our receptionist service
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support