Not another BPO
Do CX differently with a partner that puts flexibility, scalability and your brand first. Top talent sourced from American, EU & APAC timezones on simple, month to month plans.
Skip the lock-ins, long-term contracts and slow launches with a partner that moves as your pace.
Brands that prefer Influx teams
Influx vs Traditional BPOs
Influx
Flexible & scalable solutions for growing brands.
- Simple monthly plans
- Launch in 1 week
- CX with full brand immersion
- Training + management + QA included
- Talent from top countries in American, EU & APAC timezones
Other BPOs
Generic solutions on long-term, locked-in contracts.
- 12+ month commitment, penalties for changes
- 6-12 weeks to launch
- Script-driven CX
- Extra fees for management + training + QA
- Cost-driven resourcing from India & Philippines
Scale on your terms
Flexible by design
Simple month to month plans instead of lock-ins or penalties. Flex headcount up or down to match demand.
Scale up on short notice. The shared bench adds seats in <5 days for sudden spikes.
More about Flexibility →
Natisha, Voice of Client Director, 7 yrs with Influx
Faster to go-live
Launch in 1 week
Go live in 7 days with pre‑trained agents. Legacy BPOs take 6‑12 weeks.
Agents immediately master your tools, and Team Leaders ramp the team to match your brand from day one.
More about Fast teams →
Lia, Delivery Manager, 8 yrs with Influx
Immersive CX
Built for brand fit
Interactions that drive 5 star reviews. Custom teams, brand playbooks & Draft Mode ensures every reply sounds just like you.
Weekly coaching + monthly QA keeps CSAT > 94 %.
More about Brand match →
Jermaine, Delivery Manager, 4 yrs with Influx
The best agents
Top global talent
Influx teams are custom-built for each brand. While other BPOs resource from India and the Philippines, the Influx talent pool spans the globe – from the Americas to EU and Australian timezones.
Anne, Team Leader, 4 yrs with Influx
Exceptional CX aligned with your business
Blenders partnered with Influx to deliver speed, flexible and scale to their support operation while maintaining their standards and vibe. 6 years later, we’re still loyal partners through all their growth, and one big acquisition!
See how other brands work with Influx - a trusted partner for growth and operations.
You're in good company
Influx is trusted by hundreds of online businesses, big and small.
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
24/7 omnichannel support for tier-1 & tier-2 tickets while experiencing 16,954% growth
76 agents resolve 250,000+ tickets per month with 24/7 coverage, surpassing KPIs
100% customer support for 2x seasonal ticket spikes from 6 dedicated agents
Support and triage for 27,000+ conversations p/month with 2x scale-up capacity
24/7 global support for 2,000+ live chat conversations a month after 2x company growth
Read more client testimonials or case studies
Flexible support solutions, customized to your business needs
Resources to supercharge business operations
Ready to get started? Let’s talk!
Ready to get started?
Make your business fast, flexible and ready for anything with experienced 24/7 teams in a simple month to month format.
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support