The Fast & Flexible Australian BPO
From our home in Melbourne, we’ve built global teams for 750+ trusted brands. From household Australian names to global heavyweights.
Influx provides a complete operations team, available on demand. We include all management and training with simple month to month pricing.
Why have 750+ brands chosen Influx? See the BPO comparison →
Local brands that trust Influx to grow & scale
Expert teams that live & breathe your brand
Build teams with the top 1% of talent, while retaining the flexibility to stay agile and grown on your terms. Simple pay-as-you-go monthly plans with zero hidden fees - no setup, recruitment, technology or training costs.
Call Centres
Inbound & outbound call centres that perfectly match your brand. 1 agent or 50+ enterprise teams.
Customer Service
Provide fast, delightful support that gives you more happy customers and 5 star reviews.
Admin & Ops
Hire specialists from our pre-selected talent pool to streamline and scale your internal operations.
Custom Talent
Have a unique use case? Leverage our 15+ years of experience in recruiting top talent.
Top 1% Talent
Doesn’t feel like outsourcing
We’re not like other BPOs. We build teams that align to your business and your brand. While other BPOs resource from India and the Philippines, we choose the top 1% of talent from APAC, EMEA and the Americas.
Ana, Customer Support, 3 yrs with Influx
Automatic Improvement
QA & management included
We’re always working to get you better outcomes. Our dedicated management layer provides frequent audits, data-driven improvements, and 1:1 coaching. You get full visibility with reporting and frequent check-ins.
Lara, Customer Support, 3 yrs with Influx
Simple Pricing
One simple, flexible monthly price
Month to month flexibility — no hidden fees, no setup costs, and no long-term commitments. From day one, you’ll have predictable pricing that you can adjust as your needs change.
Gabriel, Recruiter, 4 yrs with Influx
More solutions
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
Building a remote support team with consistent culture, standards, and performance
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions