Fully managed technical support

Influx provides a complete customer support operation. The best agents, delivering 24/7 support with lightning-fast SLAs.

Fast, fully-managed tier 1 support with month to month pricing.

We resolve issues, assist customers, and optimize your digital platforms so you can focus on growth.

TRUSTED CX PARTNER FOR BRANDS FROM STARTUP TO SCALE

ACHIEVE INBOX ZERO - DONE

“We’re now generating 93% CSAT, inbox zero, and 10-min response times, globally. Thank you Influx!”

Dane Burgess, Head of Customer Support at Linktree

See how Linktree partnered with Influx to provide 24/7 global support coverage with a team of two agents initially, then grew to a team of 10.

TAILORED

Level 1 support, tailored to your needs

Influx tech support agents work exclusively with your team, ensuring seamless integration into your workflows. Whether you’re managing an eCommerce store, a SaaS platform, or a high-traffic website, we provide skilled technical support tailored to your industry.

Lara, Customer Support, 3 yrs with Influx

FLEXIBILITY

Proactive and scalable tech support

Our agents go beyond reactive troubleshooting, they help prevent issues before they arise. From optimizing performance to securing your systems, we ensure your technology supports your business goals. We also integrate seamlessly into your existing systems and helpdesk.

Ready to learn more? Get in touch →

Gabriel, Recruiter, 4 yrs with Influx

EXPERTISE

Technical expertise you can rely on

Our tech support agents are trained professionals with deep knowledge in:

WordPress - Theme and plugin troubleshooting, customization, and performance optimization.
Shopify - Store setup, app integrations, marketing guidance, and technical support.
Managed hosting - Server management, performance monitoring, and troubleshooting.
Cybersecurity - Security assessments, monitoring, and compliance adherence.
Disaster recovery - Backup management, incident response, and system restoration.