Business operations, efficiency, and outsourcing report
Learn how outsourcing can improve business operations and boost operational efficiency with this report.
TRUSTED BY GLOBAL BRANDS FROM STARTUPS TO ENTERPRISE
See how brands work with Influx to drive greater business value
10 agents resolve 27,000+ conversations p/month, then quickly scale 2x in one month
24/7 support and burst coverage for 20,000 tickets via 30 dedicated agents
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support
100% customer support for 2x seasonal ticket spikes from 6 dedicated agents
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Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support