5 star CX excellence
Fast, friendly & on-brand customer support that delights customers and gets you more 5 star reviews. Drive CX excellence with high performance teams.
Brands like Meshki, Linktree and Spoonflower leverage flexible
Influx teams to delight and retain their customers.
Trusted by brands globally, since 2013.
5 star resolutions
Influx teams seamlessly integrate with your operations to act as a natural extension of your internal team.
We respond just like you would – on-brand and perfectly aligned to your specifications & processes.
Manage the unexpected with great CX
Influx is always there to turn bad customer experiences into positive reviews. See how Influx x Spoonflower consistantly deliver
5-star ratings.
Scale your team inline with your targets
Influx provides flexibility with no hidden fees, no setup costs, and no long-term commitments. See how Meshki scaled & received even more 5 star ratings globally.
A 24/7, scalable, global CX operation.
Find out how we can partner & create a 5-star brand.
Ready to try Influx? Contact sales →
Influx in action
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
3,200~ tickets per month with scale-up capacity for seasonal spikes
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
100% customer support for 2x seasonal ticket spikes from 6 dedicated agents
24/7 email and live chat support achieve 94% CSAT with social media experts
Read more client testimonials or case studies
Our results
Blenders achieved a 94% CSAT with Influx while handling 20,000 ticket seasonality burst.
Classpass was able to resolve over 250,000 tickets in one month by partnering with Influx.
Sendle stays flexible using Influx during 3x peaks, maintaining 1 hour response times.
CX tips & tricks
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Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support