Your brand. Your voice.
Our support team.
Influx provides fast and flexible omni-channel customer support for growing brands.
The best agents working for you 24/7, from nearshore locations.
Training, management and QA included. Always on, always flexible, with month to month pricing.
CX excellence for brands
Influx builds industry-tailored, brand-matched dedicated support teams for growing businesses.
Month to month flexibility
Simple, flexible month to month plans. None of the commitments, lock-ins or penalties of other providers.
Just scalable support excellence that you can flex up or down on demand. See how it works →
All inclusive pricing
A complete operation at one simple price. Management, training, coaching, QA & reporting all included.
Launch fast with confidence
With 1000+ support experts and managers around the world (and comprehensive brand training), Influx.com is ready to launch as soon as you are.
Why Influx?
Brand alignment
Our agents become your brand ambassadors. We speak your language and reflect your company’s values.
Proven experience
Trust in our proven track record. We bring years of experience to deliver consistently exceptional service.
Seamless integration
Influx adapts to your current systems, amplifying your existing processes. See all of our integrations.
Top 1% of agents
We recruit and filter new agents based on soft skills and the ability to navigate tricky customer conversations. We only hire the top 1% of agents.
Case studies
See how companies work with Influx to deliver flexibility and scale.
24/7 coverage from 76 agents achieve 49% reduction in first response time
100% customer support in 6 languages across 7 platforms for complete end-to-end support
After-hours coverage with dedicated agents for 142% ticket increase via live chat and email
24/7 email and live chat support achieve 94% CSAT with social media experts
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
Read more client testimonials or case studies
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
 6 Circle - small.png)