Flexible support on every channel and platform.
Support your customers exactly when and where they need you. Adjust coverage with the flexibility to add or change support across timezones and multiple languages.
Trusted by brands from startups to enterprise
Get omnichannel and multilingual support
Ensure support for all necessary channels including email, live chat, social media, and voice. Deploy multilingual support with completely fluent agents.
See how Asana Rebel works with Influx for 100% customer support across 7 platforms in 6 languages. Read the case study →
Adjust global coverage as needed
Meet your business needs by adding a timezone, region, channel, or language quickly and efficiently. Launch new coverage seamlessly with fully managed support operations.
See how Linktree works with Influx for 24/7 global coverage in 5 languages. Read the case study →
Stay flexible with month-to-month pricing
Adjust coverage as needed with simple month-to-month pricing and no lock-in contracts. Scale agents, timezones, and languages based on your business needs.
See how Threadless utilized burst coverage to meet demand during a 200%+ surge in customer volume. Read the case study →
Erin Sprinkle
Head of Customer Care,
MotorTrend Group
“Getting started with Influx was really easy. We started with a simple Support as a Service team, which has now become a 5+ agent dedicated team working alongside Support as a Service agents. We’re now delivering fast resolutions at all hours, across all channels, while covering seasonal bumps and launches.”
MotorTrend Group specializes in enthusiast brands MotorTrend, Hot Rod and Roadkill. Read the case study →
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support